Friday, February 13, 2009

Cheap Tickets....But Not the Commission Fee

Recently the Kings had a President's Day sale for the home games in February. 44% off a limited number of tickets for these games. How American of them! I jumped at the chance to get such a great deal and called my ticket box office guy. A year or two ago he converted me from a "search-stub-hub-ebay-ticketmaster-look-for-the-best-possible-deal" fan into a "buying-from-the-box-office" gal with the selling point that I would only have to pay $5 per order as opposed to a higher fee per ticket at other places. I was sold.

I called him last week to buy tickets to this Saturday's game versus the Oilers since there was nothing I wanted to do more than drag my fiance to a Kings game on Valentine's Day. Since it's an afternoon game he can still take me out to a nice dinner at night. It's a win-win-win situation! My ticket guy said the tickets were $20 each and since he was in such a rush that was pretty much all I got out of him. Total expected cost for two tickets: $45

I was quite surprised (and pissed) when I checked my credit card statement earlier this week and found out I had been charged $51.44. I know, it's only $6.44 more than I had anticipated, but still, WTF?! I just called him and politely mentioned that I wanted to verify the charges. He said the tickets were $20.77 and the commission fee was $10. I tried to act surprise and said, "wow, so that's a huge increase over last year....why, it's almost not even worth it buying tickets from you." What I really wanted to say was, "Why didn't you mention the increase in commission when I purchased the tickets? I don't appreciate being lied to so you can bet that I will no longer be buying tickets from you." He quickly mentioned that he could usually waive the fee but that management had instructed the sales team to charge the higher fee for the ticket package. Aha!! You bastards! (read: Kings owners/management/AEG, etc) Market a huge ticket promotion and kick everyone in the balls with a commission fee twice the normal amount. I feel like such a pansy ass that just bought into a huge scam. Screw you and your fees! Now I'm going to stick it to the Kings and revert back to my usual bargain hunting ways.

x-posted to Purple Crushed Velvet

No comments: